Replace your old PBX with a feature-rich, cloud-based 3CX IP telephone system. Make and receive calls from anywhere — desk phone, smartphone, or browser — with zero per-minute charges.
ALJOUDA & ALTAMAYEZ IT is a certified 3CX partner in Dubai, providing complete IP cloud telephone system solutions for businesses of all sizes — from a 5-user startup to a 500-user enterprise.
Our 3CX installations include hosted, on-premise, or hybrid deployments with full integration for desk phones, mobile softphone apps, web clients, and Microsoft Teams — giving your team a unified communications platform that works from anywhere.
We handle everything from number porting and SIP trunk provisioning to hardware installation, system configuration, and ongoing support — ensuring a seamless transition from your existing phone system.
Everything included in our IP Cloud Telephone System service.
Fully managed cloud-hosted 3CX with no hardware to maintain — scalable as you grow.
Self-hosted 3CX on your own server for maximum control, privacy, and customization.
Free iOS and Android apps let staff make and receive office calls on their personal phone.
Make calls, chat, and join video meetings directly from any web browser — no app needed.
Connect to any SIP provider or existing PSTN lines for cost-effective international calls.
Queue management, IVR menus, call recording, wallboards, and CRM integration.
3CX is a modern, software-based business phone system that runs in the cloud or on-premise — giving your team calls, chat, and video from anywhere.
3CX replaces traditional phone lines and bulky PBX hardware with a flexible software system. Instead of a fixed desk-phone setup, your business phone number and extensions live in the 3CX system — reachable through a desk phone, the desktop app, a web browser, or the mobile app.
When a call comes in, 3CX routes it intelligently — to the right department, a ringing group, an IVR menu, or straight to a staff member wherever they are working. Calls travel over your internet connection (VoIP), which dramatically reduces call costs while adding features that legacy systems simply cannot offer. We handle the full setup: SIP trunk connection, extensions, call flows, and staff training.
Make and take business calls from Windows, Mac, web browser, iOS, and Android — your extension travels with you.
Professional auto-attendant menus, ring groups, and call queues route every caller to the right place.
Built-in video meetings and web conferencing — no per-user licences or extra software needed.
Integrate website live chat, WhatsApp, SMS, and Facebook messages into one team inbox.
Record calls for quality and compliance, with detailed reporting on call volumes and performance.
Connect 3CX with popular CRM platforms for click-to-call, screen pop, and automatic call logging.
Connect multiple offices and branches on one system, with free inter-office calling between extensions.
Host it in the cloud for zero hardware, or on-premise for full control — the choice is yours.
As an official 3CX partner, ALJOUDA & ALTAMAYEZ IT can set up, license, and support your 3CX system. Download 3CX through our partner link to get started.
Bridge your IP phone system with traditional landlines and mobile networks for reliable, cost-effective calling.
An FXO gateway connects your modern IP phone system to traditional analog landlines (the physical telephone lines from your provider). This lets a business keep its existing landline numbers while enjoying all the features of a 3CX or VoIP system.
A GSM gateway connects your phone system directly to mobile networks by holding SIM cards, so office calls to mobile numbers go out over the mobile network at mobile rates. Together, these gateways give your business flexible, resilient calling — landline, mobile, and internet — all through one unified system.
The FXO gateway plugs your physical landlines into the IP PBX. Incoming landline calls are routed to extensions, and the system can place calls out over those lines — keeping your existing numbers fully active.
SIM cards are inserted into the GSM gateway. When staff dial a mobile number, the call is sent over the mobile network at local mobile rates, cutting the cost of landline-to-mobile calls.
The phone system automatically chooses the cheapest or best route for each call — internet (VoIP), landline (FXO), or mobile (GSM) — with no effort from the caller.
If the internet goes down, FXO landlines and GSM SIMs keep your business reachable — providing a reliable fallback so you never miss a call.
Common gateway configurations we supply and install for businesses across Dubai and the UAE:
We work with the leading gateway manufacturers trusted across the UAE:
A glimpse of our ip cloud telephone system installations across Dubai and the UAE.
We use only top-tier, industry-leading brands to deliver the best results.
Answers to frequently asked questions about our ip cloud telephone system services.
3CX is a software-based PBX (private branch exchange) that runs on Windows, Linux, or in the cloud. It replaces traditional hardware PBX systems with a flexible, feature-rich platform that costs significantly less and works on any device.
Yes. We handle number porting to transfer your existing Dubai landline numbers to the new system with zero downtime during the switchover.
Not necessarily. If your current IP phones are SIP-compatible, they may work with 3CX. We can also supply new Yealink or Grandstream desk phones, or use only the mobile/web apps for a fully softphone setup.
With 3CX, there are no per-minute charges for internal calls between extensions. External call costs depend on your SIP trunk provider — typically much lower than traditional PSTN calls, especially for international numbers.
Contact our experts today for a free consultation and customized quote for your project.